We spend a lot of time thinking about and working on what the future of real-time looks like with our customers and community. When we discover insights worth sharing, we will create valuable content, tools and templates here that you can use and provide feedback on.
In this post we introduce CX automation and run through six examples of how automation can improve customer experience.
Workflow automation is a powerful approach to orchestrating business processes. In this post we discuss applications and compare platforms for getting the most out of process automation.
When we created MakerOps Inc. we researched and defined what a high-performance culture means to us and in the process debunked a few myths. We’re now creating a company that’s built from the ground up for high performance in real time... with a little help from our friends at high-performance consultancy North.